Shipping Supervisor

Posted on Wednesday, September 29, 2021, 1:53pm

Location: ICI Laboratory Products Division Union City TN Campus
Department: Shipping
Type: Full-Time



  • Direct Supervision over shipping and receiving personnel.
  • Consistently interpret and enforce plant policies and practices regarding performance, safety, etc.
  • Develop and support a 5 S mindset in respective areas
  • Oversee training of new employees and sign off on completion
  • Make sure shipping and receiving personnel have appropriate tools and materials to do their job.
  • Ensure required daily paperwork is completed accurately
  • Cut shippers daily as necessary per customer orders
  • Set up shipments and schedule transportation as needed.
  • Track delivery ratings and discrepancies and dispute as necessary
  • Work closely with customer service on customer requests / questions
  • Monitor shipping and receiving throughout the shift for problems.
  • Coordinate deliveries with customers
  • Schedule deliveries with the truck lines
  • Ship out LTL, Small Truck Freights, and Full truck loads
  • Invoice Jobs when complete
  • Create BOL for each delivery
  • Coordinate all buyouts with the vendors – schedule the deliveries
  • Must Communicate with updates, approximately 80 to 100 emails a day



  • Computer software knowledge including Microsoft office products
  • Prior experience working within an MRP system, AS400 a plus
  • Ability to manage people
  • Excellent communication skills (phone, written, verbal)
  • Strong analytical, inter-personal skills
  • Demonstrated success in teamwork, change management and continuous improvement
  • Strong commitment to excellence in customer service
  • Able to work under pressure and prioritize work to meet deadlines



  • Previous shipping / warehouse experience required.
  • Supervisory experience is a plus. 



  • High School Diploma or GED.

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